Portland Pantry FAQ's
Where do you deliver to?
Our Portland Pantry Delivery service delivers to most of the Portland Metro Area Monday through Friday, within 1-3 days of order placement.
We deliver on Mondays - Fridays, between 9 AM-6 PM. ***
The exact zip codes we deliver to are: 97003, 97005, 97006,97007, 97008, 97015, 97034, 97035, 97062, 97086, 97201, 97202, 97203, 97203, 97204, 97205, 97206, 97209, 97210, 97211, 97212, 97213, 97214, 97215, 97216, 97217, 97218, 97219, 97220, 97221, 97222, 97223, 97224, 97225, 97227, 97228, 97229, 97232, 97233, 97236, 97239, 97266, 97267
If you have a particular delivery request, please email email@example.com. Otherwise you will get an email from us the day before your order will be delivered.
If you'd like a delivery before Christmas, please place your order by 12pm Wednesday 12/21.
We will be closed Monday 12/26/2022 and 1/2/2023, all deliveries will resume as soon as possible after the holiday closures
When will my Farmer's Market Subscription Box arrive?
If you have a specific time you need it delivered, please call us directly. Otherwise, boxes are delivered on Monday and Tuesday depending on your location (Westside or Eastside).
I tried to order something else from your website with something from the Portland Pantry, but when I check out there are no shipping options available.
The Portland Pantry Delivery service is available only for certain products. They must have a sticker on the bottom right of the photo that says "Portland Delivery Only" to be eligible.
What's the difference between home delivery and the rest of your webstore?
Our Portland Pantry service offers a limited but curated selection of products that are different from the offerings on our webstore. These products we deliver ourselves to customers in the Portland metro area. When ordering other products from our webstore, we ship via USPS or FedEx. If you would like products from both selections, they must be ordered separately at this time.
What do I need in order to purchase wine, cider, & beer?
We can't ship alcohol through our normal web store, but we can sell it online for local home delivery through our new Portland Pantry service! You must be 21 years or older to purchase and you must provide age verification upon delivery. We realize social distancing is crucial right now so will work with you to make sure deliveries are as contactless as possible. If won't be home to receive your delivery please contact us so we can schedule a delivery time that will work for you.
What can I expect when you deliver my order?
All orders will be delivered according to the above shipping schedule. If you expect not to be home please leave a cooler out for us to place cold products inside. If no cooler is left outside and no one is home we will leave your order at your door. If your order contains alcohol, age verification will be required.
You didn't answer my question!
Drop us an email, and we'll answer your questions!